Refund policy
Return Policy
At EasyToBuys.shop, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may return eligible items within 7 days of receiving your order.
Eligibility for Returns
To qualify for a return:
- The item must be returned within 7 days of delivery.
- The item must be unused, undamaged, and in its original condition.
- The item must be returned with all original packaging, tags, and accessories.
- Proof of purchase or order confirmation must be provided.
Non-Returnable Items
The following items cannot be returned:
- Products damaged due to misuse or improper handling.
- Items returned after the 7-day return period.
- Personalized or customized products (if applicable).
Refund Policy
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If approved:
- Your refund will be processed within 5–10 business days.
- Refunds will be issued through the original payment method or by mutual agreement.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will arrange a replacement or refund where applicable.
Return Shipping
- Customers may be responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
- Shipping charges are non-refundable unless the return is due to our error.
Contact Us
For any question regarding returns or refunds, please contact our support team through our official website:
EASYTOBUYS